Me: Just a heads up, if you log onto our website, you can see that the site is down. My publisher has been unreliable and I am working as quickly as I can to get the site back up. I’m so sorry for this; I’ll let you know when the article is posted as soon as possible.
Client: Okay. What’s the website again? Sorry.
I give him the URL.
Client: Hey, it says the page is broken!
Me: I just told you it’s down.
Client: I thought you meant it’s DOWN like FRESH! I won’t have this!